Ting internet plans & pricing
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Trusted by hundreds of households across the U.S.
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Ting Internet is a fiber-optic internet provider that builds gigabit fiber networks in select cities across the United States. A division of Tucows, Ting takes a community-focused approach to broadband, constructing new fiber infrastructure in towns and cities that want better internet options, and involving residents in the decision to bring fiber to their neighborhoods.
Ting Internet Plans
Ting offers straightforward fiber internet plans with symmetrical upload and download speeds. Their approach eliminates the confusing tier structures common with other providers, typically offering simple, fast fiber connectivity at transparent prices. All plans run on purpose-built fiber-to-the-home infrastructure designed to deliver consistent, reliable performance.
Ting Internet Coverage & Availability
Ting Internet serves select communities across the United States, including towns in Virginia, North Carolina, Colorado, California, Idaho, and Maryland. The company selects new markets through a community interest model, building fiber in areas where residents express strong demand for better broadband. Their footprint is growing as they continue to identify and develop new markets.
Why Choose Ting Internet?
Ting builds fiber networks from scratch using modern technology, resulting in a clean, efficient infrastructure. Their community-driven approach means they build where residents actually want better service. Ting offers symmetrical speeds, no data caps, no contracts, and transparent pricing without promotional rate gimmicks. The company focus on fiber means customers get a future-proof connection built to last.
Ting Internet Customer Experience
Ting is known for exceptional customer service, with support teams that are knowledgeable and responsive. They provide phone and online support, and their community-based approach means a more personalized service experience. Professional installation connects customers directly to the fiber network, and the Ting app provides account and network management tools.
About Ting
Ting offers high-speed internet, TV, and phone services with reliable connections and excellent customer support.
- Category
- Internet
- Customer service
- 855-503-7272
Frequently asked questions
What internet plans does Ting offer?
Ting's plan lineup varies by market and isn't tracked plan-by-plan in the Konecteaze database yet. Enter your ZIP code in the availability checker on this page to pull the current plans and prices for your address.
Is Ting available in my area?
Only an address-level check can answer that: Ting's footprint changes block by block in most markets. Enter your ZIP code in the checker on this page to see whether Ting serves your address and which plans it offers there.
What type of internet is Ting?
Ting is a Internet provider in the Konecteaze taxonomy. Connection type sets the ceiling on real-world performance — download consistency, upload speeds, and latency all follow the underlying technology — so weigh it against how your household actually uses the internet.
Is Ting internet good?
The most direct answer comes from customers, not from us: the Reviews section on this page carries Ting reviews from verified Konecteaze users, published after moderation. Konecteaze doesn't assign its own editorial rating — and if you've used Ting, you can add your review here too.
How does Ting compare to other internet providers?
Ting competes as a Internet provider on speed, price, and reliability against whichever providers actually serve your address — a national ranking can't settle that, but a ZIP-level comparison can. Use the Konecteaze comparison tool to stack Ting against two alternatives in your ZIP with the same plan data shown on this page.
Do I need my own modem and router for Ting?
Either way is usually possible, but the specifics belong to the plan you order, not to the provider as a whole: Konecteaze does not publish per-plan equipment terms it cannot verify, and rented-versus-owned rules differ by market and by tier. The practical check is to look at what the order screen lists as included equipment before you buy, and to confirm any device you already own is on Ting's approved list — a mismatched or unapproved modem is a common reason a self-supplied setup fails to activate.
How do Ting installation and support work?
That is set per plan and per address rather than nationally, so the order flow is the authoritative source: it states whether your address is eligible for self-installation or needs a technician visit, and what that visit involves. Konecteaze does not publish Ting installation windows or support hours it cannot verify, and quoting stale ones would be worse than sending you to the source. For an existing account, Ting's own support channels are the place to raise an outage or a billing question — Konecteaze does not administer accounts it did not sell.
Does Ting require a contract?
That depends on the plan and promotion you pick — contract requirements aren't a single yes-or-no for Ting, and Konecteaze doesn't publish per-plan term lengths it can't verify. Review the agreement shown at checkout before ordering; that's the authoritative source for the current term on your plan and address.
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