Is your work suffering due to poor Internet Services? Are you looking for the best Internet Providers? Here is a guide to choose the best Internet Services in San Antonio?

If you are new to San Antonio or struggling to find the best Internet Providers in your area, KonectEaze is here to help you out. We provide you with the list of the best Internet Providers in San Antonio near your area, with brief details of their plans.

1. AT&T & AT&T Fiber

AT & T is one of the biggest Internet provider companies in the US. With a download speed of up to 1000Mbps, it offers DSL, Fibre connection or fixed wireless technology.

    a. With 1000Mbps (fibre): $49.99/month.

    b. With 100Mbps (DSL): $49.99/month per line.

    c. 10Mbps (fixed wireless): $60.00/month.

2. Spectrum

Spectrum Internet covers a large area, 98.6% of San Antonio, allowing easy access to everyone. It offers different plans for TV and the Internet. Their Internet packages include:

    a. Internet with 100Mbps speed: $49.99/month.

    b. Internet Ultra with 400Mbps speed: $69.99/month.

    c. GIG with 940Mbps speed: $109.99/month.

3. HughesNet

HughesNet is a company trusted throughout the United States for Satellite Internet Service with 100% coverage of San Antonio. Various packages offered are:

a. 25 Mbps speed with 20GB/month data cap: $69.99/month.

b. 25 Mbps speed with 30GB/month data cap: $99.99/month.

c. 25 Mbps speed with 50GB/month data cap: $149.99/month.

4. Via Set

Via Set is another Satellite Internet Service with 100% coverage, even in the outskirts. One of the features of Via Set services is that once you use the priority data, it still allows a slow speed connection. Their plans are:

a. Liberty12 – with 12Mbps, 12 GB/month data cap: $50/month.

b. Liberty25 – with 12Mbps, 25 GB/month data cap: $75/month.

c. Liberty50 – with 12Mbps, 50 GB/month data cap: $100/month.

d. Unlimited Silver25 – with 25Mbps, no data cap: $150/month.

With the information provided about the fastest and most trusted best ISP in San Antonio, you can easily compare and select the Internet Services available in your area.

What Metronet is doing for its Customer’s in response to the COVID-19 Crisis

Internet Providers across the United States have made several changes in their policies in response to the Cornavirus outbreak.  We reached out to Chris Duggan, the Director of Residential sales for Metronet, to find how they are approaching business during this pandemic.  

What if any changes have been made to how installations are handled since the COVID-19 situation?

The following guidelines have been set forth by MetroNet in order  to ensure the safety of both the installers of MetroNet’s internet service and its customers. 

·           Clean and sanitize all tools and wipe down vehicle during team meetings

·           Have technicians use hand sanitizer before they begin their work at each house and as soon as they leave each residence.

·           Have technicians sanitize any tool used inside a residence each time they leave a household.

·           Throw all trash away in provided trash bags daily.

·           Use new disposable booties on each job.

·           On repair calls use technician remote for customer ed. instead of customers

·           If you get to a customer’s house and they appear to be sick or mention being sick. Go to your work vehicle and contact your supervisor.

·           Might need to explore rescheduling customer and the supervisor will give guidance

What do you foresee as the possible impact to new customer residential and business installations over the next several months?

·           Due to MetroNet being classified as an Essential Utility our technicians are maintaining the same schedules and volume that we experienced previous to the spread of COVID-19. 

·           We expect a major increase in sales volume due to people needing high performing fiber broadband services more than ever. The demand for faster connections and more bandwidth may increase, due to more devices being online, allowing you to work from home, complete online classwork, and fill the downtimes while streaming, surfing, and gaming.

 
What is Metronet doing to help its small business customers?

·           Due to recent events surrounding the COVID-19 virus, we realize your business’s needs for reliable internet may change in the coming weeks. We want to assure you our 100% Fiber Optic network was built for critical times like these, allowing for a huge increase in traffic. We’re ready as your demand for faster connections and more bandwidth may increase, due to more devices being online, and as more employees may be working remotely through a VPN.  

·           We are committed to helping your business during these challenging times.  Whether you subscribe to some or all of our services, below is a list of tools you can take advantage of today to help keep your business running.  For a limited time MetroNet is also offering upgraded services to our current customers at no additional cost*.

About Metronet

MetroNet is a Fiberoptic Internet, Television and Phone provider based in Evansville, Indiana.  Their business was established in 2005 with the intent of putting customers first.  MetroNet’s services were first launched in Greencastle, Indiana and since that time have grown to service over 100 communities across several different states including Florida, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, and Ohio. 

There are several things that set MetroNet’s services apart from the competition.  The first of which is all of MetroNet’s services are delivered to their customers across a network that is comprised of 100% fiber optic cables.  This ensures the fastest, most reliable and secure connection for their customers.  This network is made up of thousands of miles of fiber optic cable, directly to the customer homes which differs from most of the other fiber optic providers like AT&T and Verizon Fios that bring the fiber optics all the way to a box in your neighborhood and then use copper for the final run to your home or business, which has a tendency to hamper the lightning fast speeds usually associated with fiber optic internet and tv service.  

MetroNet’s mission is to outdo the big names in TV and internet by bringing state-of-the-art telecommunication services to its entire footprint which usually is located in the larger metropolitan areas of the communities they serve.  MetroNet’s commitment to better technology and faster speeds means that the options they offer in tv, internet and home phone service are superior to the offerings of the big company’s while still giving their customers the attention and care they deserve.  By remaining on the front end of technology not only do current customers benefit, but also by planning ahead, MetroNet is ensuring that they will be able to serve a larger customer base in the future with the same speed, reliability and value currently enjoyed by those who are using the service today.  

MetroNet also understands the value of being physically present in the communities it serves.  They have opened retail locations staffed with knowledgeable employees who are dedicated to providing the highest level of customer service.  Can you imagine being able to go down to your local Xfnityoffice and finding a technician or customer service rep who knows you by name and treats you like family? Not likely, but at MetroNet, that is the norm they are striving to achieve which clearly sets them apart from the competition.  One other great fact about their retail locations is that they have installed interactive kiosk to let you test drive the service, pay your bills, sign up for new service and more. Which one of the other providers allows you to do that?  

For more information on MetroNet including packages, plans and pricing and availability in your area, make sure to enter your address in Konecteaze zip code look up tool or read more about MetroNet’s service on our site.  

Internet Service Providers Response to the Coronavirus Pandemic Update with Centurylink

Before the World Health Organization declared the Covid-19 coronavirus a pandemic in March of 2020, approximately 5 million employees or 3.6 percent of the workforce were working from home. Exponentially more people now are working from home, and thousands of school-age children are using their home internet connections to do the same with school.

Despite the fact that many people find themselves confined to their homes, our nation is more poised than ever for virtual connections. Reliable internet does not come easily. Approximately 19 million Americans lack direct access to reliable broadband services.

Keep reading to learn about what internet providers are now doing to help the millions of people who need the internet to receive an education and pay bills during the coronavirus outbreak.

Where Do You Live?

Before you freak out about not being able to have an internet provider come into your home and install your internet, check your state laws regarding essential businesses. If you're currently on a stay-at-home order, this means everyone needs to stay at home except those working for essential businesses.  Each state determines what an essential business is. Up to this point, all states consider internet providers just as essential as grocers, gas stations, and medical facilities.

When considering the internet service providers, where you live matters. All of the companies we have researched are still offering in-home internet installation. However, stay-at-home orders issued by governors have limited many businesses from operating as business as usual, fortunately internet service providers are not one of those.  Of course, the coronavirus has altered the way many of these companies do business, just like the majority of us around the world.  

Logic would tell you internet providers are essential at this critical time of life because the internet has become the lifeblood of businesses in a pandemic. Broadband, fiber optic, satellite internet, fixed wireless and all other internet methods keep our economy rolling.

Fortunately, a quick check of your state's laws, even with shelter-in-orders in place do not prevents internet companies from coming into your home and installing internet service.

If an ISP is Essential

Even if your state deems your internet service provider as essential, a company may not necessarily bring workers into your home to hook you up. Each business will have specific protocols in place. 

You may have the fortune of still having an internet company near you willing to come into your home. Healthy workers will come to your house, most likely with proper safety measures in place like gloves, and will install your internet. Some internet companies will provide you with the hardware and instructions on how to install your own services instead of coming into your home.  One of the newer measures being taken by internet providers is having their installer temperatures checked twice a day and having the latest temperature reading displayed with a sticker on their identification badges. 

Even before the coronavirus pandemic began, some companies were willing to work with all kinds of situations. For example, if you lose your job, you can negotiate a price for your best internet.

As for now, though, each provider has their own way of dealing with the Covid-19 pandemic and the financial stress it is causing. 

Internet Providers Keep Americans Connected

The federal government has given America's best internet providers the opportunity to connect America even more with their Keep Americans Connected Pledge. 

Over 500 companies have signed the FCC's Keep Americans Connected Pledge, which basically means companies are working hard to connect all Americans via the internet. 

The pledge has three basic promises: 

1. Companies pledge to not disconnect internet service to any homes or small businesses because a customer cannot pay his bill. So if you're unable to pay your bill because you lost your job due to a stay-at-home order, you do not have to worry about losing your internet.  
2. Internet companies will forego late fees for homes and  small businesses if those individuals cannot afford to pay their bills because of the pandemic. So again, if you lose your job or your small business is losing profits because of the pandemic, you do not have to worry about late fees for now. 
3. Internet companies have promised to open their Wi-Fi hotspots for free to any person who needs them.  

Each internet company has its own way of fulfilling these promises. If you're wondering how companies are fulfilling their promises, first, look at which companies provide service in your community. Then keep reading to learn about what deals each national company is offering. 

Internet Essentials from Comcast Xfinity 

Comcast Xfinity has long been a leader in the internet market. Now they're providing for people who cannot afford their premium service by offering a program called Internet Essentials. 

Internet Essentials is a unique program that addresses the major problems anyone may have with having internet in their home. Comcast Xfinity provides internet, a low-cost computer, and free digital literacy training. 

The program isn't that new. It began in 2011. It has expanded continually to provide internet to individuals that fall into at-risk categories like seniors, community college students, people living in public housing, and veterans on a fixed income. 

To qualify for Internet Essentials, an individual must first be in a Comcast Xfinity serviceable area. They must also receive either state or federal assistance. 

Additionally, Internet Essentials customers must not have had Xfinity internet service within the last 90 days or have an outstanding Comcast Xfinity balance less than a year old. 

If you've met all of these criteria, you also must be eligible for public assistance like the school lunch program, Medicaid, SNAP, or similar programs. 

When you sign up for Internet Essentials, you receive a 25/3 Mbps internet service for a low $9.95 a month plus tax. Additionally, if you sign up by April 30, 2020, you receive free internet for the first 60 days with no activation fee or equipment rental fee. 

If you do not have a computer, Comcast Xfinity can hook you up with one for $149.99 plus tax. 

Comcast Xfinity will also set you up with free internet training online and in print. In past days they would also offer you training in person, but considering the current state of the world, online or in print is most likely your best option for training. 

You also receive WiFi via a Wireless Gateway in your home at no additional cost. Comcast Xfinity also hooks up its internet Essentials customers with access to 40 one-hour sessions of a WiFi Hotspot every 30 days. 

Comcast Xfinity provides a self-install method when you order their Internet Essentials program. Xfinity’s self install kit is delivered to customers within five to seven days of you ordering your internet service. They drop the equipment off at your door and then provide an online video you can watch on your phone. This video will walk you through the installation process.  By all accounts the setup is pretty easy with only two cables needing to be connected to get you started with service. 

Verizon

Verizon has adopted a motto in light of the coronavirus pandemic: “keeping customers connected during this crisis”.

Thus Verizon also signed the FCC's Keep America Connected pledge.

Like Comcast Xfinity, Verizon has a government assistance program. Their program is called Lifeline. It offers discounts to qualified low-income customers.

Lifeline customers have non-transferable benefits, and the specifics of the benefits vary from state to state.

Because of the current pandemic, Verizon is now offering two months of free internet and voice service for its current Lifeline customers. Basically, if COVID-19 has affected you financially or physically and you're a Lifeline customer, you have two months of free internet coming to you.

To qualify for the benefit, you need to have been eligible for Lifeline and a customer of Verizon Fios since March 20, 2020. 

If you're not a Lifeline customer but still belong to a low-income household, you can still benefit from Verizon's generosity and service. Verizon now has new affordable internet options for low-income households. 

Beginning April 3, Verizon Fios dsis offering a new broadband discount program to new Fios Internet customers who qualify for Lifeline. 

Verizon Fios speed has Mix and Match plans. Customers receive a $20 discount and can get Fios Home Internet of 200/200Mbps speech for just $19.99 a month. Verizon has also tacked on Disney Plus for a year. 

Plus, Verizon waives the first two months' router rental charge. 

Because so many of their customers are currently working from home, Verizon has added 15 GB of high-speed data for their wireless consumers and small business customers from March 25 through April 30.

Best of all, customers did not need to do anything to apply for this bump in data. Verizon tacked in on automatically.

Additionally, Verizon gave their first responders priority by pre-empting their abilities for voice and data. They also dropped all of the data caps for consumers and small businesses.  

Verizon provides all of its customers with instructions on how to install their own internet after customers sign up with Verizon. 

AT&T

Similar to Verizon, AT&T has also adopted new policies. They have dropped late payment fees for customers affected by the coronavirus. They also have pledged to keep your internet on if you're unable to pay your bill right now.

To keep all people connected to the internet, AT&T opened public WiFi hot spots for people to use for free until mid-May. AT&T is also providing unlimited data to customers for now and offering internet plans as low as $10 a month to low-income families.  

AT&T provides you with the necessary hardware and instructions to hook your internet up yourself. This will keep visitors out of your home and keep everyone around you safer during this pandemic. 

Cox

Cox internet service is mimicking what Verizon and AT&T are doing. They're also waiving late fees and staying committed to keeping their customers' internet service active.

They do not want customers to have to decide if they will keep their internet on to keep their jobs or buy groceries for their families. Cox has also opened WiFi hotspots for free public use and eliminated data caps until May 15.

Cox is reimbursing customers with 500GB and unlimited data add-ons right now. They've also lowered the price of their Starter plan to $19.99 and boosted the speed to 50 Mbps.

Like other big internet companies. Cox provides instructions on how to self-install your internet.

CenturyLink 

Like their benevolent counterparts, CenturyLink has also put new policies into place. They've suspended data caps and signed the FCC's Keep Americans Connected Pledge. 

CenturyLink has also promised at least until mid-May to not cut off service for any residential or small business customer that cannot pay their bill. They've forgiven late fees and opened their public hotspots for free use.  Centurylink provides one of the fastest high speed internet services and also has one of the most advanced infrastructures in the United States, so they are fully able to handle the extra load on their networks due to the huge surge in internet traffic. 

Mediacom

Mediacom has used its prerogative to put a pause on the monthly data caps unit at least May 15. They're offering their Access Internet 60 plan for a mere $19.99 for a whopping 12 months.

Mediacom has also boosted the speed of the Connect2Compete program. This low-income user service now offers customers a bump up of 25 Mbps. Additionally, if you're a new customer, you receive your first two months of internet service for free. 

Mediacom has also opened its public Wi-Fi hotspots for all to use.  

Spectrum

Spectrum is another company offering free internet and WiFi until mid-May. Spectrum has focused primarily on kids, though, offering free internet and WiFi to families with school-age kids and college-age students.  This program is probably one of the best actions we have seen taken by an internet service provider.  Mark Cuban stated that the way corporations respond to the coronavirus pandemic will heavily impact the way consumers view them in the future.  Well if that is true, Spectrum has done a lot to show that their focus at this time is truly on the consumer and the health of our country and not on its profits.  

Similar to the bigger companies, Spectrum has a program for low-income households. Their program is called the Spectrum Internet Assist program. 

Spectrum has opened its Wi-Fi hotspots to the public and removed data caps for now.   

HughesNet

HughesNet responded in like ways also. They have increased the speed at which their customers receive the internet if the customer goes over his monthly data plan. Basically what his means for current customers is that the impact on their speeds from the throttling policy they currently employ will be much less impactful than usual.  They also have worked to make education and business collaboration a priority by optimizing traffic during daytime hours. 

Basically, HughesNet is attempting to clear and widen traffic lanes during internet rush hour. 

HughesNet also put out information to educate users on how to best manage their data when they have their entire family at home during the pandemic. They give advice like delaying automatic updates on devices to between 2 a.m. and 8 a.m. and downloading large amounts of data like books and RV shows during their Bonus Zone house from 2 a.m. to 8 a.m.

They also suggest using audio and not video with programs that could suck up a lot of data like Google hangouts or Zoom. 

Hughesnet increased the amount of available capacity and provided more data for its users. They also vowed to not cancel anyone's service or charge late fees during the time of the pandemic. 

Hughesnet has also put out a set of guidelines for installers which include:

·      If a customer does not want to touch your smart phone or tablet to sign for their service, ask for their verbal acceptance

·      Disinfect your smart phone, tablet and laptop before and after every install.

·      Use disposable latex gloves during install and dispose of them after each use

·      Do not shake hands (explain that you are following social distancing guidelines)

Viasat

Because they signed the FCC's pledge as well, as of March 16, 2020, Viasat promised to not cancel any service to a residence or small business for the next 60 days if that customer could not pay their bills because of the pandemic. 

Viasat also is ignoring late fees for customers affected but he pandemic and opening their WiFi hotspots to any American who needs them. 

Viasat has made a goal of keeping their customers informed, productive, and connected to their colleagues and loved ones. 

As of now

Rise Broadband

Rise is currently running a limited-time offer because of the pandemic. They're offering speeds up to 25 Mbps for $29.95 a month for 12 months and up to 50 Mbps for $39.95 a month for 12 months.  This is an amazing deal given that finding high speed internet for anything lower than $50 is a rarity. 

Rise also has a program for low-income customers through the Lifeline program. Customers eligible will receive a monthly discount for one discount per household. 

You can qualify for Lifeline if you make less than the program's requirement or if you qualify for food stamps, SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, Income-based eligibility, or the Veteran's Pension or Survivor's Pension benefit. 

Internet Providers Unite

Because of shelter-in-place policies, few if any internet companies are sending technicians into homes to install the internet. However, internet services are still at a premium.

Dedicated internet providers have focused on keeping Americans connected during this pandemic. This means they provide the deals, the hardware, and the instructions so nearly every American can have internet service right now. 

For all of your internet needs, visit our website and learn more about us. 

Internet Service Providers Update for April 2020

Updated: 04/16/20 11:18 am

Spectrum Goes Down Again

In what is seemingly now a regular occurrence, Charter Spectrum internet service went down Friday evening affecting areas from Hatteras to Corolla on the Outer Banks.   When asked about the cause of the outage, Spectrum stated that they were still unaware of the cause or when service might be restored.  Given most Americans are now practicing social distancing which means more time at home and online, this could not have happened a a worse time.  Customers in the Outer Banks may be wondering, what other service options exist and shouting at their Alexa or Siri “internet providers near me”.  To find the answer to that question one need look no further than Konecteaze.com to find the answer and the best deals in your area on internet, tv, phone and home security services.  

FCC Ask Internet Service Providers To Help Consumers Amid Coronavirus disruption

In an unprecedented move, 69 internet service providers have pledged that for the next 60 days they will not disconnect any of their customers if they are not able to pay their bill.  This move is in response to the economic strain that the Covid-19 ( Coronavirus) pandemic may place on Americans.  Given the fact that social distancing is the new norm, we can only assume that social media nearing will take place which means internet activity will surge.   

FCC’s “Keep Americans Connected Pledge” has several major goals which include

·       Loosen data caps

·       Waive any overage fees or long distance fees for phone service

·       Prioritize bandwidth of health providers and hospitals

·       Expanding the reach of internet based physicians also known as telemedicine

·       Enhancing ‘Lifeline” which is the FCC’s programmed focused on making sure low-income Americans have access to fast, reliable internet service.

·       Not terminate residential or small business customers service due to non-payment for at least 60 days.  

·       Open up public Wifi service so that customers will not have to pay to use internet service in public 

Although this pledge seems promising and many ISP’s have chosen to participate, many have not yet made any moves which could prove to be a big mistake when customers nowadays have more internet options than ever before.  

Below you will find a full list of internet providers that have chosen to abide by the pledge that the FCC put forth: 

ACIRA – Powered by Farmers Mutual Telephone Company & Federated Telephone, Allstream Business US, Altice USA which is commonly known as Suddenlink, Antietam Broadband, Atlantic Broadband which services much of the southeast, AT&T, BBT, BOYCOM Vision, Burlington, Spectrum Telecom, Cable One, Central Arkansas Telephone Cooperative, CenturyLink, Charter, Cincinnati Bell, Citizens Connected, Comcast, Consolidated Communications, Cox Communications, Digital West, East Ascension Telephone Company, Education Networks of America, Emery Telecom, Farmers Telecommunications Cooperative, FirstLight, Frontier, Google Fiber, Grande Communications, Granite Telecommunications, Great Plains Communications, GWI, Hiawatha Broadband, Hill Country, IdeaTek Telcom, Inteliquent, Lafourche Telephone Company, Lakeland Communications, Long Lines Broadband, Mammoth Networks/Visionary Broadband, Mediacom, MetTel, Nex-Tech, Ninestar Connect, Northwest Fiber, Orbitel Communications, Pioneer Communications, Premier Communications, Range Telephone Cooperative, RCN, Reserve Telephone Company, Sacred Wind Communications, Shawnee Communications, Socket Telecom, Sonic, Sprint, Starry, TDS Telecom, TelNet Worldwide, T-Mobile, TracFone Wireless, Uniti Fiber, US Cellular, Vast Broadband, Verizon, Vyve Broadband Investments, Waitsfield and Champlain Valley Telecom, Wave Broadband, West Telecom Services, Windstream, and ZenFi Networks.

As the list grows, we will be sure to update it.

Comcast Hotspots Will be Free

Along with pausing all data caps on their services, Comcast Xfinity wifi will now be available across the country for free to anyone who wants to access it.  Here is a link to their map to find out if there is a hotspot near you Xfinity Wifi Map

The Average Cable Bill is Now Over $200

In a report put out by Decisiondata.org, the average cable bill is now a whopping $217 dollars.  This bill represents bundled services for both cable tv and internet.  What makes this stat most surprising is that the introductory offer most customers received when starting service with their cable provider was probably half of that or less.  This is a major reason why many consumers are cutting the cord.  Don’t just run and pick up a pair of scissors just yet, when you cut cable and add a bunch of streaming services your bill could potentially be equal or higher.  The best thing to do is figure out which programming options you can’t live without and subscribe to those services.  Most Americans are finding a mix of a light cable package along with one or two streaming services does the trick.  

Cable Companies Aren’t Alone in Providing Relief

In yet another move to help with customers impacted by the strain on our economy due to the coronavirus, it looks like Gas and Electricity companies are following suit and holding off on any disconnects of their service for non-payment.  For more information on rates and availability of service providers, head over to TexasElectricityRatingsto find the best deals and service in your area. 

Viasat, Hughesnet, Centurylink, AT&T, Spectrum and other ISP's Response to Coronavirus 

Updated 03/13/2020 3:37pm

Internet providers are doing some pretty cool things to help consumers during this time of uncertainty. With Americans looking to telecommuting and work from home options due to the coronavirus (covid-19) spread, we decided to keep you posted with live up to the minute updates about your internet service providers policy changes.    Here is an up to date breakdown of which ISP’s are doing what: 

Spectrum

Charter Communications a.k.a Spectrum, will be offering free highspeed internet access to households that have children in school or to college/university students who are not already customers of Spectrum internet.  To see if Charter’s Spectrum service is available in your area, check out Konecteaze zip code look up tool. 

Mediacom

Mediacom announced that customers on all of their different internet tiers will receive 50GB of additional data.  This policy change will last through March 31.  Mediacom has stated that at that time they will assess the situation and decide if an extension or a change in the policy is needed.  Mediacom's has a wide range when it comes to its data caps.  On the low end you will find caps of 150GB but on the high end you can get a whopping 6TB of data before you see overage charges.  Overage charges are typically $10 for blocks of 50GB of data.

Cox Communications

Cox Cable hasn’t announced any changes in their policies just yet.  They did however issue a statement which in part read “Cox will use its communications network to support government officials with their public service announcements and other critical information to assist the public. Cox currently has a low-income broadband program and is exploring additional ways to expand the initiative if the virus forces school closings”.   We will keep you posted if COX announces any changes,

Suddenlink 

Suddenlink who is owned by Altice, was also non-committal about if it would loosen or suspend data caps, as some of the other major internet providers have done.  Suddenlink Altice issued a statement which was similar to COX which said, "We are closely monitoring network usage and are assessing all of our policies and procedures to best support our customers during this unprecedented time,".  It seems like outside of the top 3 cable and internet companies; the others are still holding off when it comes to loosening data restrictions.  We wonder how long that will last given that Spectrum and ATT have announced data and policy changes due to the coronavirus.

Viasat

Viasat, formerly named Exede satellite Internet service, offers unlimited plans with no hard caps so overages aren’t a huge concern.  That being said, once you do go over the allotted data you can expect your service to slow down which is not good if you are streaming. As with most fiber internet, cable internet and satellite internet providers Viasat allows you to buy more data so there is that option.   Viasat should expect more internet traffic and data usage as do most providers now that more social distancing is occurring, and people are staying home.  The fact is if you have satellite internet like Viasat or Hughesnet, you are probably ready and have been practicing social distancing since these providers are typically used in rural areas

Hughesnet

Hughesnet has not released a statement regarding their plans to alter or change any of their policies in light of the anticipated need in more internet bandwidth due to social distancing and working from home caused by the coronavirus scare.  

Comcast Xfinity

Comcast whose service goes by the name Xfinity, is the largest provider for residential internet service in the United States.  Comcast has not commented on whether it plans to suspend data caps in light of the anticipation of the increased need of bandwidth.  So, for now nothing has changed when it comes to Xfinity’s data caps.  Comcast did however announce today that they will be raising the speeds on their internet essentials package.  Currently that package allows for   15Mbps download/2Mbps upload.  The change in Xfinity’s internet Essentials plan bumps that up to a blazing 25Mbps/3Mbps.  This service is offered as an option for low income Americans.  On top of bumping up the speed for existing customer Comcast also announce they will be giving 60 days of free Internet service to new Xfinity customers who qualify under their low-income package.  Again, no other changes to any other internet packages have been announced.

AT&T

AT&T has really stepped it up during the Coronavirus Pandemic.  They have announced that they will be removing data caps.  Now although most of their customers are already on unlimited plans any overages which may have been incurred by those who are not will now be waived.  AT&T typically offers unlimited data when you bundle your internet service with either Uverse or DirecTV or when you sign up for a super high-speed gigabit package.  When you are not on one of these packages and still need unlimited data, you can always purchase that option for $30 more per month.   It is important to remember this only applies to AT&T’s residential internet service and not to its mobile service.  Don’t go burning up your hotspot data quite yet or you could be in for a big bill.  

Centurylink

Stay tuned as we will be updating this blog as we receive more information.