Should Netflix Have Content Quotas?

Netflix provides a lot of content. But should a percentage of that content come from a specific geographical region?

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Roughly 90% of what I watch, I stream through Netflix. If I’m not streaming through my TV, then I’m streaming it through the Netflix app.

I consume my content this way because of convenience. It's easy, it's right there, and there are no commercials! Yes, I'm admitting I’m lazy. It’s something that I’m working on. Netflix is also enabling me.

Despite Netflix enabling of my apathy, I enjoy the content offered. It also helps that I checked out the best internet deals and packages.

Not everything I find there is something I want to watch though.

I would prefer, every now and then, to partake in content that’s centered around my hometown of San Antonio, TX. Not southern California dolled up to look like San Antonio. Instead, I'd prefer a more realistic facsimile.

Not only that, the program should present the city of San Antonio as it truly is. The representation should be based on current trends and not what people in Hollywood assume it is- some uber-conservative town steeped in old thinking (San Antonio is quite progressive, and I should know, I live here).

Can I find this on Netflix?

No, not at all.

Should it be a near-accurate representation of San Antonio in both image and sociological makeup?

I would say, “Yes.”

And can I require Netflix to create that show just for me?

Given my laziness—yes, absolutely I should!

Is it the right way to create content?

…hmmm.

Content Quotas

Although I might have some influence—something like 0.000000000000000001% influence—I highly doubt Netflix will scramble to make my dream become a reality.

Why?

Because they’re not even doing that for the European Union.

Recently, the EU took to changing up the rules they impose on outside entertainment services. Part of that rewrite includes demanding that Netflix allot 30% of their catalog to content centered on European works.

Netflix, understandably, balked at the maneuver.

I can see where the EU is coming from though.

They want to see more and more content that reflects the socioeconomic, ethnic, and regional background of their viewers. This will lead to less alienation, and hopefully, more confidence in oneself. Or maybe they’re just looking to provide opportunities to the content creators themselves? I’m inferring those last two points.

Anyway, this move could backfire.

You’ve heard the expression, “the road to hell is paved with good intentions”?

The road to hell can start with these good intentions.

By holding Netflix responsible for creating content specifically geared towards a subset of their audience, Netflix gets hamstrung. They need to figure out what types of programs those viewers like to watch, bring in producers for it, and create the appropriate content. This ties up money and creative powers.

Sure, it helps those specific content creators.

But are they going to create something worth watching for the wider audience? It's possible.

Ethics aside, forcing the many to watch something that appeals to the few will end up alienating the larger group in the end.

And if there’s a quota to meet, then quality will get sacrificed so that Netflix can say, “Hey, we met the quota, so what are you complaining about?”

A Different Tact

Is it more advantageous to create content aimed at specific sub-groups?

Sure. Why not?

As I mentioned earlier, I demand a program centered on San Antonio that doesn’t involve someone butchering a Texas accent, or making all Texans look ignorant.

But forcing Netflix to create that just for me will end up alienating viewers from Dallas, Houston, and the hipsters up the road in Austin. Soon they’ll get their own shows too. When that happens, I’ll refuse to watch them based on principle. This will drive overall viewership down and put Netflix in a bind. They could end up losing money on this content.

This solution is bad.

To solve this problem I’m required to (sigh) get up and do something about it.

If I watch content about San Antonio that represents it honestly, then I need to go out there and make it myself. And if it’s no good, then Netflix can pass on the project. This will, in turn, force me to work harder to create content that’s of quality and will appeal to the mass audience.

And it will involve…sigh…work.

For those who want to have content that better reflects who they are, they’ll have to go out and create it themselves. Or get on board with a project.

Others Can Help

Given how much Netflix is pouring into their content creation, they probably can accommodate new content from creators from specific areas. If the content is approved, Netflix can add it into their catalog and appeal to that specific sub-category whilst still putting out content for the larger audiences. Netflix will handle the distribution while the creators handle the production end.

Another option would be for local and regional governments to offer incentives to content creators. For example; the San Antonio Film Commission offers a 7.5% incentive on film and television project with at least $100,000 of approved San Antonio spending (check the details at filmsanantonio.com). This is to help content creators secure locations and equipment in San Antonio for their projects.

With this kind of assistance, burgeoning projects can find a place to shoot their film in and around San Antonio. They can avoid straining their budget and keep a


Are the Emmy's Relevant Anymore?

Every year there is a big spectacle of which TV shows are the best of the best. This is called the Emmy's. But are these awards relevant anymore?

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Every year there’s a big display of awards and speeches for television. It’s called the Emmy’s. This year, so as not to compete with football, the broadcast was shifted to Monday night. The goal here was to make sure those who also wanted to watch football would not have to make a choice between the two. Hopefully, the numbers would go up this year. They didn’t. Viewership for the annual spectacle was about the same as it had been for the last two years at 11.4 million. And that’s lower than five years ago. I’ll admit, I wasn’t one of those 11.4 million. But I did read about it in the news afterward. And that reading was interesting for two reasons.

Ties

Back in July, HBO received only 108 nominations while Netflix garnered 112. This seemed to signal a significant shift in the TV industry. For one, Netflix has been throwing barrels of money into their content production and it seemed to have paid off. Second, it made the long-running Emmy champion, HBO, look like it was past its prime, no pun intended. Yet, when the awards were finally presented, HBO and Netflix walked away with the same amount. So what does this mean? It could mean that HBO isn’t quite out of the game. Or it could mean that there’s still the “old guard” hanging on and they’re not about to let the upstart Netflix steal their money-making machine. Or it could mean that Netflix just hasn’t built up enough cred yet. Who knows. But back in July, this writer was ready to concede that HBO was no longer going to be the reigning king of television. It appears I was wrong. That stings a little bit. It doesn’t matter if you’re an HBO fan, a Netflix fan, a fan of some other streaming service, make sure you have the best internet bundles and deals. This way you at least save some money. Then you’ll get a front row seat for what’s coming next.

Are the Emmy’s Relevant Anymore?

While I noticed the tie between HBO and Netflix, a piece from The Verge caught my eye- “Hollywood had a Breakdown Trying to Justify Itself at the 2018 Emmy’s.” The author, Devon Maloney, argues that the Emmy celebration was an indication of how behind Hollywood is. They don’t seem to be moving forward or embracing any of the changes happening in society at large. Nor does it seem that the winners of this year’s awards are any more diverse than the previous years. Overall, Maloney argues that Hollywood is irrelevant. Maloney’s arguments are indeed valid.

Lack of Change

Emmy'sRecent reports have pointed out that although there has been more of a push for diverse actors and stories, this hasn’t translated to much change across the industry. If any at all. The Emmy Broadcast, from her point of view, appeared stunted and forced. Since I didn’t watch it myself, I’ll have to take her word for it. And given she’s been covering the subject much longer than I have, I’m happy to do so. But there’s one point I’ll have to disagree with. Hollywood may be irrelevant, but it’s so entrenched that we cannot simply remove it. As with any system that’s been allowed to build up over time, Hollywood has solidified itself in the socio-political environment. Think of it as a tree-stump; the branches and trunk can be removed, but the roots are still there. Removing the stump itself is the hardest part. Without expert help, you’ll more than likely make a bigger mess than what’s necessary.

The Right Skills for the Job

For example; back in college I helped a friend clean out his grandparent’s house and make it ready for sale. To do this, we needed to remove a large, and very dead, tree from the front yard. Of course, this was a task given to a bunch of college sophomores who grew up in the city. But three of those present had trucks. The common thought we all had was, “Hey, it's a truck, it’s strong. We just hook up a chain and pull and the stump should go pretty easily, right?” Luckily no trucks, or people, were hurt in the course of extracting the stump. But there was quite a mess when we were done. One college student tried and the stump didn’t budge. Another “wiser” student tried, and again, the stump remained unmoved. Although dead and irrelevant to the yard, and the house, the roots ran deep and refused to pack up and leave. After the third truck failed to move the stump, we pulled out the shovels and the axes and tried to cut every root that we could find. When we were done there was a huge hole with the stump in the middle. A lot of the roots jutted out from the ground, catching everyone’s feet as they tried to pass. But the stump was out.

What Are the Right Skills?

Emmy'sAccording to Maloney, Hollywood is irrelevant. Whether it should be removed or not, she’s yet to stand on that. But it’s clear that change must happen. Unfortunately, it’s an old tree that’s created roots in more than one layer of the environment. It’s not entirely dead though. I would argue that some parts need to go, but on the whole, the system still has some usefulness. It just needs the right watering and nutrition. But what? From my vantage point in San Antonio, TX, I have a few opinions on how to do that. I’m sure there are others, spread out all over the country, who have opinions as well. And as arrogant as I can be, I have to humbly accept that my opinions aren’t always right. So who’s to say which ones are the right ones? And which are the ones we should follow? There’s also the minor detail that those running Hollywood will not willingly give up the power, money, and comfort they’ve long been enjoying. So what’s the right way to change Hollywood? And if so, who’s going to lead that movement?

CenturyLink; Getting the Job Done

CenturyLink is consistently providing above-average services to both residential and business customers. They've got a few awards to prove it too!

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CenturyLink, based out of Monroe, LA, has been consistently working hard to help both residential and business customers stay connected. The argument could be made that all internet service providers (ISPs) do this. That is, after all, their main job. Because an ISP who doesn’t keep their customers connected will not be around for long. Despite this, there are still the okay, the good, and the exceptional ISPs. The difference between the ISPs who are exceptional, and those who aren’t, is not defined by awards. Sure, awards are nice. And it’s easy to point to them and say “we won that because we did X really well.” In fact, CenturyLink earned Frost & Sullivan’s Growth Excellence Award for 2018. And earned their Top Hybrid Service Provider in the Asia-Pacific region for the fourth year in a row. And that’s just naming the awards won for this year. But it’s not about the awards. The mark of a good ISP is when they can deliver this service without anyone noticing. In the ISP industry, as with many others, customers are quick to point out when things go wrong. Even if it’s a minor detail, there is always that “one” customer who will make a fuss about it. This is where the bulk of customer complaints/reviews come from. While these are helpful in deducing quality, they’re to be taken with a grain of salt. Reviews are usually written by someone who’s upset and wants to vent about it. As the old saying goes “You only notice it when it goes wrong.”

When It’s Obvious

Think of a college football game. There’s the team you’re rooting for, most likely your alma mater. If not your alma mater, then you’re most likely rooting for the team that’s playing against your most hated rivals. Anyway, there are the offensive players, charging up and down the field as they work to score points. And then there are the defensive players. These guys are tasked with keeping the other team from scoring points as well. They battle each other on the field, scoring, intercepting, kicking, and this is where the main action is. Throughout all of this, what’s the one thing in the background you can count on? The marching band. Each team brings their band with them to play the school fight song, covers of current pop hits, and other tunes to get the crowd involved. These bands work hard to do this every week. And these efforts usually go unnoticed. That is until someone makes a mistake. https://www.youtube.com/watch?v=YFB7y5j8UWc

When It’s Not

CenturyLink is the band that’s not making mistakes. https://www.youtube.com/watch?v=ed_oZOiUwBM Go Warhawks! On a side note; I would have highlighted Texas A&M’s Fightin’ Texas Aggie Band. Not because it’s my alma mater, but because many of my in-laws went there. To keep peace in the family, I root for them when it’s appropriate. In this instance, however, priorities are different.

Back to CenturyLink…

CenturyLink, just like the Warhawk Band, consistently helping the team out on the field. And during halftime, they get to show off their stuff. But the “marching band” metaphor can only go so far. CenturyLink is not only working and earning awards for it, but they’re also helping their local communities. Back in June, they held a campaign benefiting Fight Hunger. By the end of the campaign, they’d raised over $2.4 Million for Fight Hunger. Beyond that, they helped during Hurricane Florence. CenturyLink offered free Emergency Call Forward to its North Carolina customers during the event. This service allows customers to forward calls to their wireless number to an alternate number. It’s a “just-in-case” plan for when residents need to evacuate or can’t get service to let their families know what’s happening. They may never use it, but it’s nice to have it for peace of mind. And CenturyLink provided this service for free.

By the Numbers

CenturyLinkWith a presence in 39 states and 7,339 zip codes, CenturyLink is one of the top ten largest ISPs in the nation. They’re working to expand that presence, hence, the recent merger with Level 3. CenturyLink is also expanding overseas. They have a presence in other countries and are looking to reach out into more. But let’s focus on just the United States for now. CenturyLink provides internet, cable, and voice services through three technologies. What they’re best known for is their DSL service, which is consistently ranked as one of the best in the nation. When it comes to fiber, CenturyLink has fiber connections in fifteen states, offering Gigabit Download speeds. Lastly, CenturyLink also offers fixed wireless. This service is available to both rural and urban customers. It’s a good option for those who don’t want a DSL connection, fiber is unavailable, and don’t want to go with satellite. Check out the best internet deals to find out CenturyLink’s availability in your area. The common complaint with ISPs is their speeds “as fast as” marketing. This means that the speed they’re advertising is not always the speed you get. When it comes to CenturyLink, they’re ranked in the top 60 ISPs when it comes to speed during peak hours. Peak hours are generally between 5 pm and 10 pm. This is when Netflix notices higher than average downloads through their service. They monitor each provider to see how fast they’re downloading during these times and post the results online. For CenturyLink, from August 2017 to August 2018, they averaged 3.31 Mbps for both their fiber and DSL services. This is a good score.

Businesses

On top of earning awards from Frost & Sullivan, CenturyLink was also named the top ethernet carrier in the US for 2017 by Vertical Systems Group. It was the first year that a network provider other than AT&T won the award. Thanks to a merger with Level 3, CenturyLink was able to vault from fifth in 2016 to first in 2017. By working with Level 3’s established connections and adding their own grit to the equation, CenturyLink came first over all. To earn this award, Century Link offers a wide range of business solutions to customers. Services like Networking, Hybrid IT & Cloud, UCaaS, Managed & IT Services, as well as security. For those small to medium-sized businesses, CenturyLink is a smart option. With an established ISP like CenturyLink providing a wide range of services, newer companies are in good hands as they work to grow.

Connect with CenturyLink

Even if you’re not a marching band fanatic, the fact remains- CenturyLink is working hard to help both residential and business customers.CenturyLink It is impressive, however, how drum corps’ work to choreograph and orchestrate these halftime shows. To do so takes a lot of time and effort to perfect the routine. Marching bands showcase this skill with yearly competitions, giving them an opportunity to shine. It’s too bad they don’t get as much attention as football does. CenturyLink, while not a marching band, is working hard to make multiple pieces move and work together with little or no issues involved. It’s not easy, nor should it be. And to earn awards means that someone’s watching. So if you’re in the market for a new ISP, be it for your home or your business, check out CenturyLink. It’ll be worth your time.

WOW is Stepping Up Their Game

The ISP industry is full of tough competition. The bigger players assume they'll win. But they're ignorant of challenger brands, like WOW.

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The ISP (internet service provider) industry is full of tough competition. Much like the fabled game of golf, being an ISP requires companies to read the landscape and adjust as necessary. Larger, more established companies are seen as the favorites, easy winners. But they're ignorant of the challengers. Challengers like WOW (Wide Open West). Coming up this weekend, the PGA is hosting the Ryder Cup in Paris, France, at Le Golf National Golf Course. It’s one of the many tour championships the PGA hosts throughout the year. And much like internet service providers, there are the well-known names, and then there are the challengers.

Golf is Golf

Golf is a difficult game to play. Some would argue it’s a difficult game to watch too.WOW The golf enthusiast would argue differently though. Golf requires strategy and skill. It’s not an easy game to play. Anyone can pick up a golf club. But it takes training and commitment to play well. Talent will only get you so far. Professional golfers practice constantly to ensure they’re ready for the big games. If they don’t perform well, then they’re not going to get sponsored. Then they don’t have a job. To get an edge in the game, golfers need to know how to read the elements around them. This is why you usually see a golf player staring pensively at the horizon as they get ready to tee off. They’re calculating the slope of the ground, wind speed, and how much force they’ll need to put into their swing. If a professional golfer were writing this, they’d likely add a lot more detail, discuss the nuance, and explain the exact science behind evaluating a shot. To summarize- it’s a lot! Luckily for golfers, the only time they need worry about this is doing this during a game. Companies like WOW, on the other hand, have to worry about this constantly.

ISPs are Not Like a Game of Golf

While golf is a challenging game, it’s only during games that competition is stiff. ISPs are competing constantly. The larger brands, like AT&T and Verizon, are well-established and have huge budgets behind their marketing. It’s “easier” for them to expand and try out new technologies. Even though they are the fifth-largest ISP in the nation, WOW is a challenger brand. They have the skills to compete with the big brands, yet, they’re having to break into markets. WOW! isn’t small by any measure. It’s just that other companies are so huge. WOW! is using this to their advantage. As a challenger brand, they’re working harder to compete on price, service, and cutting-edge technology.

Whole-Home Wi-Fi

A common complaint with wi-fi is the loss of signal even when you’re inside your home. The router may be centrally located, but the signal is getting blocked by other materials and elements in the house. As the concept of mesh wi-fi gains in popularity, WOW! is taking part in the newest trend.WOW A mesh wi-fi uses extra devices to connect to your wi-fi router. These little devices, dubbed satellites, are plugged in throughout the home and create a miniature wi-fi network within your home. WOW is partnering with EERO to provide mesh wi-fi to its customers. As part of their Whole Home Wi-Fi package, customers not only get wi-fi, but the mesh satellites are included with the service. Whole Home will help eliminate dead zones within the home. They also help when friends and family come over as well. All those extra devices on the network can bog down your speed. With a mesh wi-fi network, you’ll be able to handle the extra load.

Mesh Wi-Fi

With a mesh wi-fi, you’ll get to enjoy consistent speeds within your home. This will give you the speed you’re paying for and deliver it most of the time. Another perk of mesh wi-fi is you can move the satellites from room to room. These little satellites will work so long as they’re plugged in and within range of the router. If you want to expand your network to your garage so you can play your music while you work on your car…you can. Or say you have friends coming over and they want to hang out outside. You can move one of your satellites to an outdoor plug so you don’t have to sacrifice wi-fi coverage.

WOW! as a Challenger

Beyond mesh wi-fi, WOW! is already a solid ISP. Just ask Netflix. Netflix has a speed index rating system. They constantly check the download speeds during peak hours. These hours are generally between 5 and 10 pm at night. It’s during this time that most families are home. And when they’re home, they listening to music, watching TV, or surfing the web. To do that, they use up the wi-fi. Then there’s the house next door that’s full of people using their wi-fi too. ISPs generally see a dip in performance during this time. As everyone gets online and uses their bandwidth, the ISP compensates. This usually means slowing down to handle moving all that data at once. From August of 2017 to August of 2018, WOW! averaged 4.03 Mbps. Considering the best ranking on the index is 4.19, that’s not bad at all. WOW! is able to consistently deliver even during peak hours. So if you’re a golf enthusiast who has WOW! as your ISP, you’re in luck!

Competing 24/7

Unlike golf, WOW! is competing 24 hours a day, seven days a week with companies that are bigger and more established. This hasn’t seemed to be a problem. Back in August 2018, WOW! partnered with Breland Companies to provide fiber internet to Town Madison. Town Madison is a new housing development in Huntsville, AL. As more and more home features are going digital, WOW! getting in on the development of the homes themselves and installing the necessary equipment to make them “digital ready” when they’re finished. Fiber optic internet, the fastest internet connection available, is going to be installed in Town Madison. Residents will get to enjoy above-average speeds. This will be especially helpful as the community grows and smart home devices become more prevalent.

Check out WOW!

For those who enjoy golf, or any sport for that matter, make sure to check out coverage of the Ryder Cup this weekend. Better yet, make sure to check out WOW! internet deals and packages. By combining your internet, cable, and voice through WOW! you’ll be able to cut back on bills and save time. All your services will come through one provider. And for those who are not golf enthusiasts or have never been on a golf course in your life, there are plenty of other sports to watch and enjoy. Or movies, or music! Make sure you take advantage of the mesh wi-fi. You’ll be able to move freely about your home without worrying about stumbling into a dead spot.

UCaaS Helps Businesses; Furry Creatures Not Included

UCaaS provides a means for small businesses to communicate more efficiently and effectively. Kind of like a Disney princess.

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UCaaS provides a means for small businesses to communicate more efficiently and effectively. Unified Communications as a Service (UCaaS) is offered by many software companies and ISPs (internet service providers). There’s a long and technical explanation for how they do this, but given I’m not the most technically savvy, I’m not going to try. Instead, as I like to do, I’m going to use something for pop culture to help me understand it. From what I’ve gleaned so far about UCaaS; they provide communications within a company through the cloud. I take that to mean that UCaaS does something for you and you get to relax. Or at least, have one less thing to worry about. Almost as though you can sing a few notes, and someone will come to help you with something. Like a Disney Princess!

Furry Creatures are Helpful

Disney Princesses, from the very beginning, were portrayed as a friend to all living creatures. It was never really explained how they got to be such good friends, they just were. Along with this friendship, the Princess in question could sing a few notes and the woodland creatures would immediately gather around her. This strange power, again, was never really explained. But it meant the animals knew her, knew her voice, and knew the notes needed to put them at her beck and call. A group of animals would show up and create a semi-circle around the princess. She’d smile as they’d eagerly await her commands. She’d then break into song as the animals carried out some task. No instructions are given. The animals simply knew what was expected of them.

Reality Sucks

This trope, as amusing and nostalgic as it is, leads to some false beliefs. For one, I dumbly believed all animals were good-natured. Second, they inherently knew what I needed. The first one was proven false when a random dog bit me. The second one was also disproven when my own dog stared at me dumbly when I told him to roll over. That trick took a while for him to learn. Maybe it was because I wasn’t a princess? No matter, I managed to train my dog to roll over, play dead, and occasionally fetch. It was a growing experience for both of us.

Laughing At Themselves

The trope continued on in many Disney, and non-Disney, movies. And with any writing convention that’s gained trope-hood, parodies soon follow. Not to be outdone, Disney joined the trend. Back in 2007, Disney parodied itself with Enchanted. In this film, Princess Giselle is sent to a horrible, terrible place with no magic- New York City. But Giselle being Giselle, she’s still able to call woodland creatures to her when she needed help. The only problem with this is she’s in New York City. This metropolis is far, far, far away from any real forest. So she has to make do with city animals. https://www.youtube.com/watch?v=n15UKexKf4k It’s quite entertaining. But this isn’t the only movie to spoof the trope. Check out the best internet deals so you can download and stream a wide selection of them. You’ll save time and money while you laugh!

UCaaS doesn’t use Woodland Creatures

Disney Princesses calling forth furry creatures for help does resemble UCaaS… in a way.UCaaS Don’t worry, UCaaS providers aren’t trapping and forcing helpless animals to do their work. Instead, UCaaS is unseen within a business until it’s needed. Much like a Disney Princess who needed to clean a Manhattan Loft. The skill is there all along. While UCaaS doesn’t need a special tune to be activated, it does need to be properly installed. UCaaS includes a range of services; video conferencing, messaging, voice, apps for collaboration, and a way to track all the devices owned by the company. When properly installed and maintained, UCaaS blends in with the rest of the company’s network. This means employees and managers can use it without the hassle of running multiple apps at once. And isn’t that the point of UCaaS?

Types of UCaaS

UCaaS comes in one of two different setups. There’s the single-tenancy. Single-tenancy is a customized software created for a specific company. As you can guess, this is expensive. The upside is UCaaS is integrated with on-site applications, and the service is unique to the company itself. The provider uses a template and modifies it to fit the company’s needs. And there’s multi-tenancy. With multi-tenancy, UCaaS is installed and used on a subscription basis. Multiple companies can use the same software that’s hosted off-site. By setting up an account, a company is granted access to all the unified communication applications. The downside to this is that its offsite and if one customer goes down, chances are all will go down. It’s cheaper though. Which is good news for small companies that need communication services. Or it’s helpful for companies that have high turnover due to seasonal employees. Larger companies can still use UCaaS. They can either take the single-tenancy approach or the multi-tenancy approach. Single-tenancy might make more sense as larger companies would have more funds to create a customized UCaaS that’s hosted within their network. But, if they have multiple locations, a multi-tenancy may be better. Having someone else run the cloud is one less thing to worry about.

How to Pick a UCaaS?

Unified Communications as a Service are available from many different providers. A few ISPs have also created their own UCaaS to integrate within their own internet services.

What Does Your Business Need?

To find what’s best for you and your business, first, determine what your business needs. What works for one business doesn’t always work for the next. Take the time to do an honest assessment of how your business communicates and how they can do that better. Once you know that, then you can search the internet to find UCaaS that have the right services for you. There are basic packages with a few key services but look for the ones that have all the services that you require. If they have one or two that you don’t, see if you can negotiate that out of the contract. Better to pay less for what you need than more for something you may never use.

Check out their service agreement.

This does involve reading the fine print, that way you know exactly what the UCaaS provider is going to do for you. And since it’s your business, it’s better to be prepared than blindly signing with another company. This service will have access to your internal network. With that in mind, make sure they’re worthy of the responsibility. Once that’s done, you’ll also want to know what their network requirements will be. This is important because you'll want to know how much they’ll be able to access from their end. If security is a touchy subject, then move on to the next provider.

How Do they Work With You?

Check with their customers. While reviews are helpful, they’re not always unbiased. Most reviewers only write a review after they’ve experienced a problem, or felt they’ve been mistreated. This often skews the tone of the review to sound negative. Instead, ask their customers how often they use the UCaaS and for what. This puts on the focus on the real uses of the service and away from any negative reaction they may have had. And finally, the last piece to consider is the cost.

Is Your Business Ready for UCaaS?

UCaaSDisney Princesses have a convenient skill for getting work done for them. I have yet to see one run an entire company though. Maybe that should be the premise of the next Disney movie? Not a bad idea. In the meantime, check into your businesses development and functionality. It might be time to consider having a system for unified communications. This will allow you to save time and frustration. If you’ve chosen the right UCaaS provider, then you’ll have one less thing to worry about.